Five Arts Education and Blessings Purchase Website | Terms of Service
I. Introduction
Welcome to this website’s services (hereinafter referred to as “the Service”). By registering, placing an order, making a payment, or otherwise using this website, you acknowledge that you have read and agree to these Terms. If you do not agree, please do not use the Service.
II. Business Model and Tax Declaration
This store is currently operated as a sole proprietorship and has not yet registered for business tax; therefore, it is not authorized by law to issue uniform invoices.
If you require transaction documentation, this store will provide proof of payment or a receipt (such as an electronic receipt or a remittance statement) as proof of the transaction. Should you need to apply for tax registration in the future and require additional documentation, both parties will reach a separate agreement.
III. Scope of Goods/Services
This website sells and provides: online digital courses, online or in-person consulting services, digital learning materials, and related instructional services. Please refer to the product page descriptions for details regarding the delivery methods, content, and restrictions for each item.
IV. Orders and Payment
Order Confirmation: An order is considered confirmed upon successful payment or written confirmation from our store. For non-instant payments (ATM/convenience store payment codes), the order is considered confirmed upon actual receipt of payment by our store.
When making payments through a third-party payment processor, transaction authorizations, refund procedures, and dispute resolution shall be governed not only by these Terms but also by the relevant provisions of the payment processor’s platform, which shall serve as supplementary guidelines.
We retain complete records of orders, account activations, and course viewing history to facilitate dispute resolution.
V. Refund and Fee Rebate Policy
If access to a course is granted immediately after payment, the service is generally considered to have been provided; however, consumers may request a refund within 7 days of payment, provided they meet any one of the following conditions:
- You are not logged in or have not viewed the course
- Course viewing progress has not exceeded 20%
- The complete course materials file has not been downloaded.
For claims found to be valid upon review, our store will process a refund after deducting necessary platform/processing fees and reasonable administrative fees; if a refund cannot be issued due to non-refundable platform processing fees, those fees will be deducted from the refund amount first.
If a consumer exceeds the time limit specified above or has already made substantial use of the main content, they will be deemed to have accepted the service, and no refunds will be issued.
- Cancellations made at least 24 hours before the appointment date: You may request a full refund or reschedule once.
- Cancellations made within 24 hours of the appointment date or no-shows: The service will be considered completed, and no refund will be issued.
If we are unable to provide the service due to reasons on our part, we will offer a full refund or reschedule the service.
Delivery is considered complete once the download link has been sent or the download has been completed; except in cases of technical errors or file corruption, we do not accept refunds.
In accordance with the seven-day return period provisions of the Consumer Protection Act (the product must remain in its original condition).
VI. Refund Process and Timeframes
Please send your refund request to the customer service email address within the specified timeframe. We will respond within 3 business days, and the refund will be processed within 7–14 days.
VII. Processing of Personal Information
This store collects and uses data in accordance with the Personal Information Protection Act, and such data is used solely for the purposes of fulfilling transactions and providing customer service.
VIII. Consumer Statement
IX. Dispute Resolution and Governing Law
The laws of the Republic of China shall govern this Agreement, and the New Taipei District Court shall have exclusive jurisdiction.
X. Changes to the Terms
This store reserves the right to revise these terms from time to time and will post such revisions on its website.
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